Attach a Payment Method

By linking a payment method (credit or debit card) to your Intellitix Web account, the wristband or card associated with your account gains the ability to make direct purchases using the attached card.

Note

Credit and debit cards are supported. Prepaid credit/debit cards and Interac debit cards are not able to be added as an attached payment method. 

Follow the steps below to add a payment method from your Profile Page. 

  1. Once you are logged into your Intellitic Web account, click the Profile page and Payment Methods
  2. Click Add Payment Method.
  3. Enter your card details, number, name, expiry date, and CVC. The card’s expiry date must be entered in the format MM/YY.
  4. Then click Done.
  5. The new payment method will appear in your list of attached payment methods. 

If this is the first payment method you have attached it will automatically become your default payment method. If you have an existing card attached as a payment method and would like to make the newly added card your default you can change the default payment method.

When you attach your credit or debit card to your Intellitix Web account, a quick verification check is made to make sure you attached a valid credit card. That small charge will be refunded back to you within 5-10 business days.

Change the default payment method

The card that has the default payment method toggled on will be the card that all the wristbands in your spending permissions table will spend directly from when making purchases at the event. 

You can change which card is your default payment method at any time by clicking the toggle button next to the desired payment method. 

Note

If you only have one payment method you will not be able to toggle the default payment method off. If you no longer wish to use an attached payment method you can either: 

  1. Add a new attached payment method and make the new card the default payment method.
  2. Delete the attached payment method and use the Top-up feature to add funds to your Event Balance.

Delete a payment method

An attached payment method can be removed anytime by clicking the Delete button next to the payment method you would like to delete.

If you delete all of your payment methods you will need to either add a new payment method or Top-up your Event Balance to be able to make purchases at the event.

Warning

When you attach your credit card to your Intellitix Web account, a brief verification check is conducted to ensure the card's validity. This results in a $1 charge that will be promptly refunded to you within 5-10 business days. Occasionally, banks may interpret this charge as suspicious, leading them to block your credit card. 

We recommend if you are unable to attach your credit card, that you reach out to your bank and clarify that the charge is legitimate. Inform them of your intention to add your credit card to your cashless event for an event you are attending. This should help resolve any potential issues.

Now that you’ve created your Intellitix Web account, added your wristband or card, and attached your payment method, below are a couple of other articles to check out! 

 

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